Services

Since 2004, our principal consultant has contributed to more than 100 government service proposals (local, state, federal, and international) worth 5K to hundreds of millions) as a leader, writer, solution developer, capture, and BD manager

Process and Policy

  • Policy Creation
  • Business Process Mapping
  • Process Improvement
  • Procedure Definition
  • ISO Compliant Documentation

Training and Quality Management

  • Customer Service Quality Program Development
  • Quality Guides and Auditing
  • Training Plans and Curriculum
  • Presentations

Technical Project Management

Need someone who speaks tech, but understands you?

  • Manage Contact with Technical Talent
  • Broker Requirements Between Operations and Engineers
  • Sharepoint and Database Development

PMI LogoPMP Certified Project Manager

 

Client Types

Corporate Services

Corporate services include capture management, proposal writing, policy and procedures creation, competitive analysis, customer service quality management and training. These services are performed by our principal consultant with subject matter expertise in government proposals, Medicaid/Medicare, and customer service contact centers.

Non-Profit Services

Non-profit services include grant writing, training, strategic planning, database development, and individual campaign materials. Non-profits with fewer than 50 employees receive discount pricing.

Small Business Services

We can help grow your business through proposal development, business strategy, process design and improvement, and technical project management services. Our unique project management service is designed to provide small businesses with a partner who will manage the contract process with technology providers from start to finish or any step between. If you need someone on your side to make sure you are getting the both the best deal and the best outcome, our consultant can help. Examples include: CRM implementation; website redesign; custom databases; and app development.

Small business services may be provided by one consultant or a small team of professionals and include project-based, fixed-priced billing.